It is a question that was asked time and time again of British Airways cabin staff. How is it that such well paid staff with such good benefits packages want to go on strike?
British Airways staff are reportedly better paid, have better employee benefits and are flying for an airline that has the reputation ten times as great as their cheaper rivals such as Easyjet and Ryanair. Last year MCE wrote an article in light of the Panorama investigation into Ryanair’s HR reputation last year. The HR department at British Airways has never been called into question before.
Although British Airways cabin crews believe that they are striking to preserve their benefits and salaries, the issue is a prime example of how employee perception is fundamental to getting good business results. Rather than the reality of the situation, it is rather the confidence that the employees have with their employers that is the issue.
This is precisely the kind of situation MCE are used to dealing with. By breaching the gap between employee and employer, MCE will help your profits by minimising the risk of disillusionment. Employers provide employees with the confidence that they are safe with their benefits and salaries. Even in the event of reduced pay or redundancy, MCE can also help create the atmosphere to administer these cuts.
By dealing with people, MCE manage the correct perception for your employees to work to their fullest.